![]() Im told that I have to basically reset the phone and restore it to factory settings which will cause me to lose all my photos and videos. The 7 hours (no lie) that Ive spent scouring the web today desperately seeking a way to retrieve the photos off the phone have all been dead ends. I have 6 months worth of memories/photos of my kids that I stupidly didn't back up. ![]() I have a BB Z10 that has crashed and is "Frozen" in the boot cycle.
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